Terms and Conditions


 

PAYMENT

All payments are handled by Klarna, Stripe or Paypal. VAT is included for orders within European Union. VAT and/or fees for import and/or customs are not included for orders outside the European Union.

WarOnCancer AB never stores or transfers any credit card information. WarOnCancer AB uses external payment gateways, PayPal, Stripe and Klarna, for e-commerce. PayPal, Stripe and Klarna handle card information and use technology that allow the identification of the cardholder, and both meet the requirements of the PCI DSS and CAS and utilize PCI-secured payments.

For further questions about how our partners handle information please contact PayPal, Stripe or Klarna support.

DELIVERY

We aim to dispatch your order within 24 business hours of verification, though this may vary depending on the current workload of our warehouse. Our aim is to deliver within 10 business days but it might arrive sooner if you’re in the EU, and a bit later if you’re outside. Holidays and/or other circumstances might interfere and/or delay shipments. For questions about shipping, delivery times or transportation, contact us by email and we will respond as quickly as we can: shop(at)waroncancer.com .

We’re currently not able to ship to APO’s but recommend that you ship to a friend/relative instead.

TRANSPORT DAMAGE

If your product is damaged when delivered, you should (without delay and no later than 7 days after delivery) contact us. You will need to inform us what is damaged. We will naturally send you a new product to replace the damaged one.

 LOST IN TRANSIT

In the event of a lost shipment, we will send you a new one. Please allow for at least 30 days until contacting us. 

WARRANTY

Warranty for our products is one year from purchase date.

The warranty does not cover any damage on any part of the product resulting from abnormal use, lack of care, negligence, accidents and incorrect use of the product.  Warranty for bracelets is one year from the purchase date and covers miscoloured bracelets only.

RETURNS

Any product purchased from the WarOnCancer Shop can be returned for a full refund or store credit within 30 days of delivery. Please contact Customer Support on shop(at)waroncancer.com to schedule the return.

For international customers, the customer is responsible for the return shipping. Once we receive it back and verify it’s unworn, the return will be processed and a full refund will be issued.

 PERSONAL INFORMATION

We collect basic personal information about our customers when an order is placed. This information is securely stored and is necessary to carry out delivery and to contact you as a customer if a problem should arise, or for important news such as new product launches. We will never disclose any such information to third parties.

 COOKIES

Cookies are used on waroncancer.com in order to improve your experience on the site. Cookies are very small text files that are stored on your device’s hard drive when you visit websites. We use first-party and third-party cookies for the main purposes of web functionality, web statistics and advertising.

You can set your browser to notify you when a cookie is to be activated. This enables you to reject any usage of cookies or to tell your browser to delete the cookie at the end of your visit. For further information on what cookies we use, please send us an e-mail on info(at)waroncancer.com. You have the right to request access to your data and if anything is incorrect you can change or remove it.

 CANCELLATIONS

Under the Distance Contracts you as a consumer have the right to cancel your purchase without specific reason, within 14 days after you received the goods. You will receive a full refund on the condition that the product is unused and returned in its original packaging.

 COMPANY DETAILS

WarOnCancer AB
Reg. No: 559119-1555
VAT ID: SE559119155501
Birger Jarlsgatan 57C, Fack 89
113 56 Stockholm, Sweden

 This page was last updated on: 9th October 2017